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Product updates, industry insights, and best practices for steel service centers and metal distributors.

MTR Management: The Paperless Path to Compliance
Operations

MTR Management: The Paperless Path to Compliance

Every piece of steel that ships needs a Mill Test Report. Most service centers manage these as paper documents stored in folder structures that make finding a specific MTR a 15-minute archaeological expedition.

Mar 24, 20257 min read
The Hidden Cost of Manual Data Entry in Steel Distribution
Operations

The Hidden Cost of Manual Data Entry in Steel Distribution

A 25-person service center wastes 50 to 75 hours per week on manual data entry between disconnected systems. Here is the real cost.

Mar 20, 20257 min read
The Vertical SaaS Revolution: What Toast, Procore, and Veeva Teach Us About Steel Software
Industry Analysis

The Vertical SaaS Revolution: What Toast, Procore, and Veeva Teach Us About Steel Software

Toast built a $15 billion company by understanding that restaurants are not retail stores. Steel distribution is next.

Mar 17, 202511 min read
Why Steel Service Centers Should Stop Faxing Purchase Orders
Operations

Why Steel Service Centers Should Stop Faxing Purchase Orders

In 2025, a surprising number of steel service centers still fax purchase orders to mills. The cost of this practice goes beyond the paper.

Mar 14, 20256 min read
AI in Steel: Separating the Signal from the Noise
AI & Technology

AI in Steel: Separating the Signal from the Noise

Every software vendor in metals is claiming AI-powered something. Most of it is marketing. Here is what AI can genuinely do for a steel service center today versus what is still years away.

Mar 10, 202511 min read
Why Generic ERP Fails Steel Service Centers
Industry Analysis

Why Generic ERP Fails Steel Service Centers

SAP, Oracle, and NetSuite were built for widget manufacturers. Steel inventory is dimensional, priced by CWT, tracked by heat number, and managed as remnants after processing. Here are the five fundamental mismatches.

Mar 3, 20259 min read