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Insights & Updates

Product updates, industry insights, and best practices for steel service centers and metal distributors.

How to Prevent and Manage Steel Inventory Rust
Operations

How to Prevent and Manage Steel Inventory Rust

Rust on stored inventory costs the steel distribution industry hundreds of millions annually. Prevention is cheaper than treatment, and treatment is cheaper than scrapping.

Aug 17, 20258 min read
How AI Demand Forecasting Works for Steel Distributors
AI & Technology

How AI Demand Forecasting Works for Steel Distributors

Demand forecasting in steel has always been part intuition, part experience. AI adds a third input: pattern recognition across your entire transaction history.

Aug 14, 20258 min read
How to Set Up a Steel Service Center From Scratch
Industry Analysis

How to Set Up a Steel Service Center From Scratch

Starting a steel service center requires $2 to $5 million in capital, deep industry knowledge, and a plan for how you will differentiate in a crowded market. Here is what the plan looks like.

Aug 14, 20259 min read
Understanding Section 232 Tariffs and Their Impact on Steel Distribution
Industry Analysis

Understanding Section 232 Tariffs and Their Impact on Steel Distribution

Section 232 tariffs have reshaped the competitive landscape for steel distribution since 2018. Understanding how they work and who they affect helps distributors make better sourcing decisions.

Aug 11, 20258 min read
How to Read a Mill Test Report (For People Who Should Already Know)
Operations

How to Read a Mill Test Report (For People Who Should Already Know)

MTRs are the birth certificate of every piece of steel. Everyone in the industry handles them. Not everyone reads them properly.

Aug 11, 20258 min read
Lean Manufacturing Principles for Steel Service Centers
Operations

Lean Manufacturing Principles for Steel Service Centers

Lean is not just for factories. Steel service centers that apply lean thinking to their warehouse, office, and delivery operations eliminate waste that directly hits the bottom line.

Aug 8, 20259 min read
The Real Reason Your Best Customers Leave (It Is Not Price)
Operations

The Real Reason Your Best Customers Leave (It Is Not Price)

When a $300K customer moves to a competitor, most service centers blame pricing. The real reasons are usually service failures that accumulated over time.

Aug 7, 20257 min read
How to Handle Steel Price Increases With Your Customers
Operations

How to Handle Steel Price Increases With Your Customers

Telling customers that prices are going up is the conversation every sales rep dreads. Done well, it strengthens the relationship. Done poorly, it drives customers to your competitor.

Aug 5, 20258 min read
Predictive Pricing for Steel: How AI Reads the Market
AI & Technology

Predictive Pricing for Steel: How AI Reads the Market

Steel pricing can swing $200 per ton in a quarter. Service centers that price reactively leave money on the table.

Aug 4, 202510 min read
How to Market a Steel Service Center in 2025
Company

How to Market a Steel Service Center in 2025

Steel service centers have marketed the same way for 40 years: trade show booths, golf outings, and a sales rep with a truck. The market has changed. Your marketing should too.

Aug 2, 20258 min read
How to Calculate and Improve Inventory Carrying Costs
Finance

How to Calculate and Improve Inventory Carrying Costs

Most service centers quote their carrying cost as "the interest rate on our credit line." The actual cost is 2 to 3 times that, and not knowing it leads to bad inventory decisions.

Jul 30, 20258 min read
Processing Yield: The 2% That Costs You Thousands
Operations

Processing Yield: The 2% That Costs You Thousands

The difference between 95% and 97% yield on a slitting line does not sound like much. On a million-dollar throughput, it is $20,000.

Jul 28, 20259 min read