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Insights & Updates

Product updates, industry insights, and best practices for steel service centers and metal distributors.

Industry Analysis

How Steel Prices Move: A Guide for People New to the Industry

Steel pricing is confusing to newcomers. Mills announce prices, indices publish benchmarks, and service centers set their own margins on top. Here is how it all fits together.

Jul 11, 20258 min read
Operations

How to Build an Effective Maintenance Program for Steel Processing Equipment

Unplanned downtime on a slitting line costs $2,000 to $5,000 per hour in lost production. A preventive maintenance program costs a fraction of that and keeps the line running.

Jul 8, 20258 min read
Operations

Switching ERPs Without Losing Your Mind (or Your Data)

The number one reason service centers stay on terrible software is fear of switching. Here is the migration playbook that reduces the risk.

Jul 7, 202511 min read
Industry Analysis

What Every Steel Distributor Should Know About Antidumping Duties

Antidumping and countervailing duties add 10% to 500% to the cost of imported steel from specific countries. Ignoring them can result in massive retroactive duty bills.

Jul 5, 20259 min read
Operations

How Steel Service Centers Can Support Lean Manufacturing Customers

Your manufacturing customers are implementing lean and just-in-time. If your delivery and inventory capabilities cannot support their lean operations, they will find a supplier who can.

Jul 2, 20258 min read
Operations

Credit Management in Steel: The Art of Saying Yes Without Getting Burned

Steel service centers extend $50,000 to $500,000+ in trade credit per customer. Getting credit decisions right is both art and science.

Jun 30, 202511 min read
Operations

DFARS Compliance for Steel Distributors: What You Need to Know

If you sell steel for defense contracts, DFARS compliance is mandatory. Here is what it requires and how to document it.

Jun 23, 20257 min read
Operations

How to Choose the Right Forklift for a Steel Service Center

Forklifts in a steel warehouse lift 10 to 50 times the weight of a retail warehouse forklift. Choosing the wrong equipment creates safety hazards and operational bottlenecks.

Jun 20, 20258 min read
Operations

How to Prepare Your Steel Service Center for an Audit

Whether it is ISO, customer, financial, or safety, audits reveal the gap between what you say you do and what you actually do. Closing that gap before the auditor arrives is the whole game.

Jun 17, 20258 min read
Industry Analysis

How to Use Market Intelligence to Make Better Steel Purchasing Decisions

The service centers that buy best do not have better instincts. They have better information. Here is what to track and where to find it.

Jun 14, 20258 min read
Operations

The Economics of Same-Day Steel Delivery

Same-day delivery is expensive, but the customers who need it will pay for it. Here is how to structure a same-day program that generates profit instead of burning margin.

Jun 11, 20258 min read
Operations

Quality Management for Steel Service Centers: Beyond the Clipboard

Quality inspection at most service centers involves a clipboard, a tape measure, and a filing cabinet. Finding that record six months later is an archaeological expedition.

Jun 9, 202510 min read